Loan Partner
Dolan Mortgage Team At HomeVantage
Phoenix, AZ US
Posted ago
Dolan Mortgage Team At HomeVantage
Are you looking to work alongside leaders in the mortgage industry that will help you grow your career? We’re looking for a full-time loan partner that will help our applicants get mortgage ready and support them throughout the loan process. Jobseekers should be organized, detail-oriented professionals driven to succeed in their role. If you’re interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!
Responsibilities
  • Assist with administrative duties such as making and screening calls, booking appointments, etc.
  • Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
  • Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
  • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
Qualifications
  • NMLS license or training is not required, but is desired
  • 5+ years of professional office environment experience as a loan officer assistant or mortgage assistant preferred
  • High school diploma or equivalent required. College degree in finance or banking preferred
  • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
  • Highly motivated and goal-oriented with excellent customer service and communication skills
Compensation
$52,000
About Dolan Mortgage Team At HomeVantage

Dolan Mortgage Team, powered by HomeVantage Mortgage a Division of Austin Capital Bank SSB#810021. We are a virtual team that is passionate about customer service and our team culture. Below are our core tenants of our culture, vibe, and how we stay successful:

  • Every customer, at every interaction, should feel like they are your ONLY customer
  • Bad news only gets more painful with time, get it out as soon as you know 
  • Don’t ask customers or realtors for something we should already have or can get readily
  • No matter what is going on in your life, have a smile on your face when you speak
  • We measure and track key data 
  • We follow up on communication quickly
  • Loan officers are the “Customer” of the operations team
  • We hold ourselves accountable
  • Stay Positive

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