Loan Officer Assistant
Posted ago

We are currently seeking a Loan Partner to join our growing team.

The Loan Partner will help the Loan Officer in the preparation of documents for processing. Our ideal candidate will be highly organized and detailed oriented. This position requires the knowledge to analyze customer credit, review income and asset documents, and structure a loan.

The Loan Partner will follow up with customers and communicate with them throughout the loan process.


  • Team communication
  • Handles all borrower communication
  • Handles all processor communication
  • Engage with UW and closing when required
  • Review LO Setup Sheet, then Complete 1003 and Fee Worksheet
  • Make sure all sections are complete. Request missing items with needs list
  • Ensure all areas of Encompass are prepared for disclosures
  • Prep for disclosures
  • Email TEAM color disclosure order (day 1)
  • Review Full File and Send Introduction Email to borrower with Full Needs List
  • Run Initial AUS
  • Review program guidelines
  • Communicate any issues thus far to LO
  • PURCH only – reserve funds (ONE day before closing)
  • Manage File Flow
  • Email SETUPS ( for File Set-Up (review required email format)
  • Submit to processing w/ file timeline noted
  • Contact borrowers for all additional items need throughout loan process
  • Communicate to the borrowers the critical steps in the process (loan submission, loan approval, loan docs) – via email and/or phone
  • Review Borrower Documentation:
  • Credit Report
  • LOE for multiple addresses
  • LOE for credit inquiries/derogs/judgments
  • Look for closed/$0 balance accounts that could impact deal- HELOC
  • Make sure the property address is correct
  • If credit score(s) is not high enough for loan program requirements, work with LO potential rescore options (watch program guides on this)
  • Review Lexus Nexus for any additional liens/judgments
  • Income Docs
  • Tax returns
  • Look for Schedule E Income/Loss
  • Look for K-1 Income- Passive/Impassive
  • Review K-1 ownership percentage to determine if corporate returns needed (25% or more)
  • Compare rental properties to the 1003 for consistency
  • Review Corporate Returns- check for Notes due in one year or less on Sch. L, check for travel/entertainment deductions, add back depreciation/amortization
  • Salaried Documentation – make sure we have satisfied AUS/Program requirements
  • Order appropriate income verifications (WVOEs, transcripts)
  • Calculate Income – complete the income calculation worksheets and upload to Encompass for processor
  • Asset Docs
  • Verify Full name is accurate on statement
  • Verify full account number and name of financial institution is on the statement
  • Confirm sufficient funds to close and/or mortgage payment reserves
  • Source large deposits per guides/AUS
  • Verify all pages received
  • Terms of withdrawal needed
  • Proof of liquidation needed?
  • Upload all reviewed items into Encompass File Manager (In Labels but not necessarily organized or split, etc.)
  • Send appraisal to borrower after review
  • Notify LO of any value issues
  • Confirm no pricing issues associated with value – remember 3 days re-disclosure timeline
  • Send securely through encompass and note in disclosure tracking
  • Manage locks through pipeline report
  • Attend weekly pipeline reviews
  • Immediately upon approval provide accurate CD template for processing
  • Review CD/final numbers with borrower
  • Communicate with processor any updates/changes needed for CD
  • Instruct Escrow to set signing appointment after CD approval and confirm the date and time the signing is set
  • Email OR phone call to client to tell of funding
  • Cancel files


  • Highly motivated and goal-oriented with excellent customer service and communication skills
  • High school diploma or equivalent required. College degree in finance or banking preferred
  • NMLS license or training is not required, but is desired
  • Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
  • 2-3 years of professional office environment and administration or mortgage experience preferred

$50,000 - $70,000 yearly

We are a well established mortgage brokerage serving all of New Mexico. Financial Mortgage Solutions specializes FHA, Conventional loans, VA loans, Jumbo loans, Refinance mortgages, Home Equity Loans, Reverse Mortgages, Home Purchase loans. We have more flexibility than a lender at a bank can offer for a client wanting a home and mortgage whether you're buying a home or refinancing your existing mortgage.

We strive to give our clients the right mortgage loan product for their specific needs - and don't just stick you with a cookie cutter loan! We have combined experience of over 20 years. Buying a home is a big decision! We tailor our client's needs and financial objectives when finding the best loan product for their home purchase! We work with our clients every step of their mortgage loan process.

 Financial Mortgage Solutions is operating in Albuquerque but services and secures mortgages for all New Mexico cities.

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