Loan Officer Assistant
Peoples Home Equity
Remote
Posted ago
Peoples Home Equity

Have you been searching for an opportunity to learn from top mortgage industry professionals and maximize your earning potential? If so, we are looking for you!

We’re hiring a driven mortgage Loan Officer Assistant to free up our Loan Officer to originate more loans into the pipeline. This position will be from the “contact to contract” phase of the loan. Your job will be to work closely with borrowers to expedite their mortgage process and ensure everything runs smoothly. We pride ourselves on delivering world-class customer service, and you’ll be responsible for delivering that experience to every client.

Jobseekers should be highly detail-oriented, possess an exceptional work ethic, and have a passion for providing exceptional customer service. This is an opportunity to work with a high-performing team and learn from the best, all while helping people attain their dream home. Up for the challenge? Apply today!

Responsibilities
  • Build and maintain relationships with borrowers and referral partners to keep our current customers and attract new ones
  • Coordinate loan application completions, collect all necessary documents (including credit reports), run DU/LP/AUS, send a closing cost worksheet to borrowers, and get the file ready for processing
  • Review all loan package documentation for discrepancies, omissions, and income calculation and then report any discrepancies to the loan originator
  • Communicate consistently with the loan officer, referral partners, and clients so they have a clear primary contact throughout the “contact to contract” phase of the loan process, and arrange meetings to ensure any follow-up actions get taken
  • Follow up and respond to customer and in-house inquiries on transactions and provide quotes as needed to offer superior customer service
Qualifications
  • The ability to analyze credit reports, income, and asset documents, as well as an understanding of general ways to structure a loan
  • Lender experience using loan origination software like Encompass LOS
  • Understands automated underwriting systems such as DU and LP
  • In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage processes, procedures, and documentation
  • Minimum 2 years experience in a LOA/Loan Partner, Processor, Loan Officer, and/or Underwriter role, 5+ years experience is preferred
Compensation
$40,000 - $65,000 yearly
About Peoples Home Equity

Peoples Home Equity is a middle Tennessee based Mortgage Company. Our vision is to make the complex mortgage process simple, fun, and friendly so our clients are smiling at the closing table. We aspire to enrich the lives of our clients by helping them fulfill the dream of homeownership while building meaningful relationships. Taking care of our clients and business partners is our number one priority. We do so by responding timely to calls, keeping everyone informed, explaining complex scenarios in understandable terms, and “Wowing” both our clients and business partners along the way.

Taking care of our team and providing our employees with a positive environment helps ensure we are all able to take care of our clients and business partners. We strive to provide development opportunities and career paths for everyone and recognizing each other’s accomplishments and value to the team.

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