We are looking for a customer service-oriented Loan Officer Assistant to assist the team with providing a great experience to our clients up front! This person must be experienced with working with borrowers running credit, calculating income and running LP and DU. You will also be gathering initial documentation and setting up a complete file to submit to Processing. This position requires someone who has the ability to work in a fast paced environment, manage multiple tasks at once, and has excellent time management.

• Taking incoming lead calls and schedule appointments for the Loan Officer
• Managing the internal CRM database
• Various other tasks assigned by the Loan Officer to support the team
• Managing the Loan Officers calendar
• Running LP and DU
• Pre-qualifying borrowers up front
• Gathering initial documentation and putting together a complete file to submit to Processing

• A minimum of 3 years in the mortgage industry
• Experience in Encompass is preferred but not required
• Experience running LP and DU
• Experience pre-qualifying and structuring a loan file
• Positive and team player attitude
• Customer service-centric and passionate about providing an exceptional level of service

CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon! 

Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry, and competitive pay/benefits, CrossCountry offers the full package. Including 168 hours of PTO, full benefits package, 401k match, and 6 paid holidays + 1 floating holiday.