We are looking for a highly-skilled loan partner to join our top-producing team. This position requires a unique mix of sales and customer service skills. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service then we need to talk!
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Be the primary liaison between the mortgage loan officer and clients and schedule meetings to discuss outstanding items
- Screen and make calls, book appointments and provide administrative support as needed
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Build rapport with potential clients
- Provide a detailed needs list and thoroughly work through what is provided
- Provide consistent updates to referral partners about prospects
- Assist in marketing and branding
- Having an NMLS license is not required, but is preferred
- Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- Preferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position
- High school diploma or equivalent required.
- Excellent customer service and communication skills and willingness to go above and beyond for customers and team
- Previous experience in customer service with a "can-do attitude" is paramount
About Precision Lending
We work hard, and are a family. If you are a positive person, who is looking for work life balance, and healthy work environment with no ceiling for growth and a team that is Humble, Hungry and Smart this job is for you.