Listing Manager / Client Care
High Performance Real Estate Advisors
Charlotte, NC
Posted ago
High Performance Real Estate Advisors

We are looking for a driven, high-spirited Listing Manager for our company. You will be responsible for overseeing all the steps and elements of a property listing. Your work will be a critical factor for the smooth operation of the Operations Department and the attainment of its goals, as well as for the long-term growth of the company.


  • Oversee all steps and elements of a property listing by providing consistent, quality controlled systems to ensure smooth and efficient management of all relevant steps necessary to close a real estate transaction
  • Monitor and assess the progress of the listing so that important deadlines are met and contingencies of any sort are released/resolved
  • To function as a liaison between the team and seller clients.


  • Communicate with agents, photographer, admin, listing vendors, and seller clients at a very high level
  • Call AND email seller clients to ensure compliance with timeline
  • Keep copy of all emails and faxes for auditing purposes

  • Maintains listing inventory in Multiple Listing Service and Contact Management database.
  • Prepares market evaluations for listing appointments.
  • Communicate effectively and efficiently with all parties.
  • Maintains communication log in database for all sellers.
  • Assists Listing Specialists with monthly updated market analysis.
  • Prepares listing contracts and all addenda for seller clients, including having the documents signed by sellers.
  • Prepares feature sheets, brochures, and flyers for all properties.
  • Responsible for ordering signs, lockboxes, sign riders, and directionals to be placed on properties.
  • Assists in the confirmation of showings with sellers and agents, including some weekend calls.
  • Assists the Listing Specialists in reporting any feedback to sellers verbally upon request.
  • Monitor and follow up on all listings daily.
  • Create timelines, calendar reminders/notes, and scheduled phone calls to all parties.
  • Updates the Listing Specialists of any interested parties or potential offers that may be submitted.
  • Assists Listing Specialists in processing contracts.
  • Inquires with all sellers for referrals thereby creating new business for the team.
  • Assists Listing Specialists in presenting, countering, and finalizing all offers.
  • Hold the agents of the team accountable for documents missing from file.

  • Highly organized and flexible with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high‐ volume, fast‐paced work environment.
  • Demonstrable ability to manage multiple priorities and adhere to deadlines.
  • The ability to simplify a complex thing and bring it all back to one ultimate goal - a closed home sale and a happy client.
  • Computer skills to include but not limited to: E-edge or database management systems, Microsoft Office/Excel, Google (mail, drive, and calendar), Dropbox, MLS.
  • Strong written and verbal communication skills.
  • Bachelor's degree with 2+ years of experience in the field of real estate or in a related discipline.

$30,000 base + Bonus (Depending on experience)
About High Performance Real Estate Advisors

To learn more about  High Performance Real Estate Advisors, visit our website  

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