Licensed Insurance Agent
Miramar Insurance
Paramus, NJ US
Posted ago
Miramar Insurance
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Keep track of customer accounts and make updates with new account information as necessary
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Reply to incoming calls from customers including products and service questions, general information, and complaints

  • Quote, bind, and sell new insurance policies to prospective customers
  • Process customer payments and endorsement requests
  • Review customer renewal policies for accuracy, discounts, and proper coverages

  • High school diploma, G.E.D. or equivalent
  • Strong knowledge of customer interface and interaction
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills

  • Must be fluent in Spanish
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong written and verbal communication abilities

About Miramar Insurance

Miramar Insurance Agency has been meeting the insurance needs of northern New Jersey residents for more than 40 years. When you work with our agency, you’re not just another policyholder. We work diligently to provide personal service and quality products to each of our clients.

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