Intake Specialist/Receptionist

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now!

• Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
• Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
• Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate

• Previous customer service or sales experience preferred
• Proficiency with Microsoft Office products, especially Microsoft Excel
• High school diploma or equivalent required; Bachelor’s degree preferred
• Excellent and empathetic verbal and written communication skills required
• Strong computer and data entry skills

The mission of the Law Offices of Carmiece T. Graves is to provide exceptional legal services that protect our client's assets and ensure a fair and equitable outcome, and support our clients through the difficulties of separation and divorce.