Legal Intake Specialist
South Lyon Michigan Law Office
South Lyon, MI US
Posted ago
South Lyon Michigan Law Office
Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now!
Responsibilities
  • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
  • Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
  • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
  • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
  • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
Qualifications
  • High school diploma or GED is a requirement; Bachelor’s degree is a plus
  • Background in the legal industry preferred
  • Firm knowledge of spreadsheet and data management, as well as computer skills
  • Customer service or sales experience a plus
  • Familiarity with case management and CRM systems a bonus
Compensation
$15 - $20 hourly
About South Lyon Michigan Law Office

We are a small but fast-growing law firm in downtown South Lyon with a really great team culture! We love to serve our wonderful clients by meeting their estate planning and probate needs with care and compassion. We don't represent just anyone who comes through the door, and we don't add just anyone to our team. We are looking for clients and team members who will be the right fit for the long term!

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