Legal Intake Specialist
LaBovick Law Group
Remote
Posted ago
LaBovick Law Group

Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our clients’ lives excites you, start your application today!

Responsibilities
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
  • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood

  • Take inbound calls from those looking for legal help
  • Outbound contact to follow up on various types of electronic inquiries/leads
  • Qualifying leads across all practice areas, based on pre-established criteria
  • Sign up new clients
  • Opening new client matters in the case management system
  • Obtaining necessary documents from new clients

Qualifications
  • Previous legal experience a plus
  • High school diploma or GED is a requirement; Bachelor’s degree is a plus
  • Previous customer service or sales experience preferred
  • Possesses outstanding communication skills and sense of empathy
  • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency

  • MUST BE FLUENT in Spanish (Creole is a huge plus!)
  • Enjoy speaking to people
  • Ability to connect and empathize with others
  • Passion to help those who have been injured by others
  • Meticulous with accuracy and details
  • Empathetic, professional, and courteous phone communication
  • Keen attention to details in the collection of information
  • Meticulous and conscientious in work product

Compensation
$15 Hourly Plus Commission
About LaBovick Law Group

Why Choose LaBovick Law Group: A multi-practice Plaintiff’s firm, with a strong vision of being Warriors for Justice! We offer a PPO Health plan and cover 100% of Healthcare premiums for our employees. We have a safe harbor 401(k) with up to a 4% company match. We encourage learning and career development across our Firm, and value employees by providing ample opportunity for career advancement. With a current 4.8 star rating on Glassdoor, we strongly adhere to our firm’s Core Values and attribute the Firms success to our group of talented, hardworking, and passionate team members!

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