Legal Intake Specialist
Rust Belt Business Law
Erie, PA US
Posted ago
Rust Belt Business Law
Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client’s lives excites you, start your application today!
  • Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
  • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
  • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
  • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency

  • Ensure leads are screened for conflict, type of law, and urgency
  • Ensure potential clients receive pre-engagement materials
  • Conduct consultative sales conversations with prospective new clients

  • High school diploma or equivalent needed, while a Bachelor’s degree is desired
  • Previous legal experience a plus
  • Customer service or sales experience a plus
  • Familiarity with case management and CRM systems a bonus
  • Strong ability to communicate eloquently and empathetically a must
$15 - $20 hourly
About Rust Belt Business Law

Rust Belt Business Law was launched in 2010, and since then we have gained a great reputation in the community, with our clients, and with our referral sources. In fact, in 2020, we were ranked among the top 500 fastest-growing law firms in the country (#68 to be precise). Update: We were #41 in 2021.

We help small businesses create jobs, pursue opportunities, and improve our economy.

We rebranded our firm earlier this year and launched with this video:

Also, check our our Instagram account at @TeamRustBelt

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