Legal Intake Specialist
Vazquez & Servi, PC
Atlanta, GA US
Posted ago
Vazquez & Servi, PC

We are seeking a Bilingual intake specialist to join our team! You will be communicating with prospective clients, creating contracts, and retaining new clients for a fast-paced Immigration law firm. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

Responsibilities

  • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
  • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
  • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
  • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm while helping the caller feel heard and understood
  • Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly

Qualifications

  • CRM and case management software experience a plus
  • Strong computer and data entry skills
  • High school diploma or equivalent is needed, while a Bachelor’s degree is desired
  • Strong ability to communicate eloquently and empathetically is a must
  • Previous legal experience a plus
  • Skilled with Microsoft Office, especially Microsoft Excel
  • Bilingual

Compensation
$14 - $18 hourly
About Vazquez & Servi, PC

We are a boutique immigration law firm in Atlanta with experienced and highly motivated attorneys and skilled paralegals. We help keep families together by zealous representation in removal proceedings and before government agencies. Through the tireless efforts of our team at Vazquez & Servi, P.C. our clients achieve their American dream by obtaining lawful status in the United States. We can think of no more meaningful career than one that involves keeping our clients´ families together.

“Where Your American Dream Begins” - “Donde Comienza Su Sueño Americano”

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