Legal Billing Specialist
Douglass & Runger
Memphis, TN US
Posted ago
Douglass & Runger

If you are interested in this position, please follow all instructions in this job posting. Applications that do not follow the instructions will not be considered. APPLICATIONS THAT FAIL TO FOLLOW INSTRUCTIONS WILL NOT BE CONSIDERED.

We are a law firm focusing on family law and probate law on track for aggressive growth and need an experienced Billing Specialist to join our team. We are growing fast, and we need someone to hit the ground running. A highly organized person with great interpersonal and communication skills who appreciates a collaborative work environment will be the right fit. We need someone with knowledge and experience in legal billing, Quickbooks Online, and Excel who can ensure our bills go out accurately and in a timely fashion, handle and collect on accounts receivable, and maintain client billing files in our client management system. The right candidate will possess qualities in alignment with our core values: Adaptability, Accountability, and Integrity. The Firm values culture and is protective of its culture and offers opportunities for personal and professional growth. We want to make our team better individuals for their personal lives and professional lives.

Please prepare a cover letter that explains what you believe are the 3 most important characteristics a billing specialist must possess when dealing with customers who have outstanding balances. As a closing sentence please write, “I have read the instructions contained in the job posting and have followed the instructions.” You will be prompted to upload your cover letter.


  • Reviewing time entries of all legal production staff on a weekly basis to confirm accuracy and reasonableness
  • Ensuring and enforcing compliance with the Firm's time-tracking policies and procedures by all staff
  • Answering any questions from clients and attorneys regarding billings and invoices
  • Reviewing all outgoing invoices for accuracy and then submitting these invoices to clients for payment 
  • Processing payments, establishing payment plans, and corresponding with clients on past-due accounts
  • Tracking and collecting Firm A/R
  • Tracking average case values and assisting in maintaining firm metrics.
  • Working on various Firm trust administration matters


  • An Associate's or Bachelor's degree in accounting is preferred, but not mandatory
  • Minimum 3-5 years of experience in billing in a professional setting
  • Experience with Quick Books Online and proficiency with Microsoft Office and Outlook
  • Strong organizational and communication skills
  • Ability to work effectively in a fast-paced environment and meet deadlines with quick turnaround times
  • Some knowledge of legal software, case management, and docketing programs
  • Strong interpersonal skills
  • Values consistent with the Firm's core values of: integrity, accountability, synergy, adaptability, and proactivity.

$45,000 - $50,000
About Douglass & Runger

Douglass & Runger is a growing, small law firm servicing clients primarily in the areas of family law, probate law, and estate planning. We help our family law clients navigate the divorce process by protecting the things most important to them: the well-being of their minor children and their personal assets, and we provide our probate clients peace of mind after the death of a loved one by navigating them through the probate process. We maintain a family-like environment for not only our clients but also our attorneys and staff and are protective of our in-office culture. We provide our clients the security of knowing that they have a law firm that will support them through difficult life obstacles they face no matter what!

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