Real Estate Inside Sales Representative
Coastal Mountain Home Buyers
Cape Coral, FL US
Posted ago
Coastal Mountain Home Buyers

Job Description:

The purpose of this role is to manage all incoming leads to ensure each one is given the best chance to be monetized. This position is one of the first points of contact with our team. The bulk of the time will be spent answering phone calls from our leads, entering them in our CRM, and scheduling appointments with our sales team.  The ability to build rapport and empathize/sympathize with leads is crucial. This person must be professional, polite, energetic, and explain to potential sellers that we can provide a solution for their needs, whatever that may be. We need an individual who excels in communication with strong customer service skills. $12 an hour plus performance-based bonuses.

Responsibilities
  • Reach out to leads continuously until they have an appointment set with either a listing agent or buyer’s agent
  • Use CRM to compile current information for all customers, ensuring agents have up-to-date and accurate data
  • Meet with pre-qualified leads and convert them to new customers
  • Maintain relationships with homebuyers through phone calls, email, etc. to make sure they remember our business when they are ready to buy a home again
  • Evaluate the team’s progress toward company goals by producing monthly and quarterly sales reports

  • Answering up to 20-30 calls a day.
  • Rapidly responds to online lead sources (CRM, email, Facebook Messages, etc.)
  • Follow Up with existing leads within CRM
  • Schedule appointments for Sales Team on the team calendar
  • Documenting all interactions within the company CRM
  • Collaborate with the Admin and Sales Team
  • Create a warm handoff for the Sales Team to connect with viable leads.
  • Conduct quality assurance follow up calls/surveys with leads 
  • Scrub marketing lists 
  • Be open to Cold Calling
  • Some Facebook marketing


Qualifications

Requirements

  • Excellent written and verbal communication skills
  • Ability to quickly build rapport with a friendly and disarming conversational voice
  • Display and project confidence in our company and process over the phone.
  • Control and direct the conversation to gather necessary information.
  • Curious - wants to know as much as possible about the situation to put us in the best position to solve their problem
  • Persistent - doesn’t give up, wants to make every lead count
  • Tech-savvy. Strong understanding of our CRM, email, and other systems.
  • Multi-tasker. Ability to answer the phone while managing the CRM.
  • Positive attitude
  • Must be detailed oriented
  • Must be teachable
  • Must be a team player.
  • Self-motivated with a strong desire for personal & professional growth. This desire typically allows for those who will own their position and not need prompting to find things to do. Must not be afraid to take initiative and implement ideas that will help this role be more efficient.
  • Bilingual (Spanish-written and verbal) is a plus, but not required

Skills and Abilities

Sales Skills:

  • Quickly build rapport over the phone with a friendly and disarming conversational voice
  • Display confidence in our company and process, being able to project that confidence over the phone.
  • Control and direct the conversation to gather necessary information.
  • Curious- wants to know as much as possible about the situation to put us in the best position to acquire the property.
  • Persistent - doesn’t give up, wants to make someone out of everything, doesn’t let things die.
  • Self Motivated - has a burning desire to succeed. This desire typically allows for those who will own their position and not need prompting to find things to do. Take initiative, implement ideas that will help this role be more efficient. 

Technical Skills:

  • Pick up CRM quickly
  • Strong understanding of Google Calendar, Drive, and Email
  • General ability to understand the technology and utilize it effectively, quickly
  • Multi-Task (Must be able to answer the phone while managing the CRM)
  • Organized and task-oriented, STRONG attention to detail

Compensation
$12 hourly plus performance based bonuses
About Coastal Mountain Home Buyers

We are a small, but efficient real estate investment company. We wholesale, flip, and hold properties for rentals. We buy houses in any condition from motivated sellers who may decide to sell because of the following: inherited a property, tired landlords, divorced, pre-foreclosures, sellers who don't want to repair their house themselves, or those who do not want to sell to a realtor. ​ We provide fast, friendly service for those who want to sell their homes as-is for cash. 

Find out more from our marketing website: https://www.coastalmountainhb.com

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