Law Office Manager
Spera Law Group, LLC
New Orleans, LA US
Posted ago
Spera Law Group, LLC

Are you an Administrator looking to join a fast-paced business where you can thrive?

Do you love helping a business double and triple year after year?

Are you a KPI and Systems driven entrepreneur stuck in an Administrator body?

Do you love being responsible for multiple projects and driving each one forward while looking for ways to streamline the process?

Are you ready to make this your year to THRIVE personally and professionally?

If you answered yes to the above, you may be the Administrator we are looking for!

We are a growing business who likes to work hard and have fun helping our clients. We are looking to immediately hire and onboard the right Administrator to join our amazing team of A+ Team members. 

We are vested in finding the right fit for our team. Please read this ad and if it resonates with you, that is a good indication that you may be our perfect candidate. If you don’t love everything in this ad, please don’t waste our time or yours by applying. 

Are you just looking for a J.O.B.? Looking for a place where you can mindlessly shuffle paperwork and get a paycheck? If so, this isn’t the place for you. 

We believe each member of the team holds themselves and their teammates accountable, so that dependability is always there and each person respects what others on the team do. We also find that communication and camaraderie in a fast-paced business that has fun and celebrates growth and successes, make it a place worth working. This is why Teamwork and Integrity are high on our core values. 

We believe it is important to create an atmosphere where each team member can be productive and where they can hone their skills, so they are always learning, growing and improving. Our customers are at the core of every successful business, and it is important to listen to what they want so we can meet their needs while giving them an incredible customer experience that creates raving fans. That is why Employees and our Customers and the Experience they have working with us are integral to everything we do. 

We know there are always better ways, and we encourage our team to use creativity and their passion to help drive new ideas and streamlined procedures to always provide top-quality results. That is why Excellence and Innovation are part of our core values. 

So, while we are a fun, vibrant team, we also believe in Systems and Key Performance Indicators, so that we know we are always working in a streamlined fashion and driving results. 

If these last few paragraphs make you want to run for the hills, then don’t bother applying. We are vested in finding the best of the best who love what they do and want to be on this mission with us! We expect greatness and are willing to help you get there, but we will also be just as honest in our quarterly reviews if you are not reaching the expectations that have been set. We want our team to know if they are getting an A, or if they are falling short and how they can get up to the A+ status. If you don’t thrive on honing your skills and learning new ways, then this likely is not the right job for you. From our Receptionist to our CEO, we want every person on the team thriving and growing every month.  

Responsibilities

Administrative Management Tasks

  • Assist the Admin Team with Administrative and Team management tasks including scheduling, organizing meetings, setting agendas, taking accurate meeting notes, calendaring deadlines from meetings, and disseminating notes with assigned tasks.
  • Managing Office Supplies Inventory; prepare weekly Office Supplies Report and monthly order list.
  • Managing Kitchen Supplies Inventory; prepare weekly Kitchen Supplies Report and monthly order list.
  • Create and Maintain Equipment, Software, and Computer Technology inventories to ensure all licenses software and systems are operating at full capacity.  
  • Maintain Administrative Filing System.
  • Maintain Worker Safety Reports.
  • Create and Maintain Emergency Plan.
  • Compile and Analyze Administrative statistical information and compare with financial reports to assist the firm in running a profitable, thriving firm with systems.

 

Team Management Tasks

  • Oversee and Analyze Team Reports on PTO/ Sick Time; Vacation Time; Overtime.
  • Prepare for and Conduct Quarterly Team Member Reviews.
  • Prepare and Oversee Team Emergency Communication Systems
  • Oversee Team Celebrations including birthdays and anniversaries of Team members.

 

Culture

  • Assist the Team with the creation, editing, and refinement of our Mission Statement, Core Values and Culture on an ongoing basis.
  • Craft and manage a Culture Development Plan.
  • Craft and manage a Diversity and Inclusion Development Plan
  • Assist the Client Happiness Coordinator with Team Building events designed to build camaraderie, develop the Culture and the Brand.

 

Systems, Policies, and Procedures

  • Craft and manage the Systems Development Plan including the build-out of the framework and infrastructure to maintain and use the 6 Key Systems Manuals in the business. 
  • Create onboarding and ongoing training plans for the Team to ensure optimal use of the policies, procedures, examples, templates, scripts, videos, diagrams, flowcharts and other demonstrable elements to help the team hone their skills. 
  • Oversee the weekly creation, editing, testing and fine-tuning of new Policies and Procedures and system elements.
  • Oversee the creation of new staff efficiencies to improve workflow

 

Team Support

  • Cover the other Department Directors or Owner when required during illnesses, vacations or other out of office.
  • Perform other duties as requested by Department Directors or Owner.

 

Reporting and Tracking Activities

  • Provide a weekly report on actions taken, feedback received and suggestions on how to improve our services. 
  • Create weekly agenda of items to discuss and track resolution of projects and follow up on outstanding items. 

Qualifications

Key Skills

  • Outgoing and Confident
  • Professional Appearance and Attitude
  • Communication Skills
  • Organizational Skills
  • Adaptability & Multitasking Skills
  • Teamworking Skills
  • IT skills

 

Requirements

  • Resilient problem-solving skills
  • Proven experience in customer relations = 5+ years
  • Good understanding of business principles
  • Strong communication and people skills
  • Strong attention to detail including grammar and spelling
  • Ability to multi-task and adhere to deadlines in a fast-paced environment
  • Great organization skills
  • Excellent knowledge of basic office programs, computer software and online applications (CRM tools, Online analytics, etc.)
  • Strong typing and computer efficiency skills
  • High School Diploma or equivalent; College Degree, Business or relevant field experience is a strong advantage

Compensation
$20 - $25 hourly
About Spera Law Group, LLC

Our firm is the outside legal department for seven and eight figure professional service firms. We focus on proactively representing businesses and protecting them from the wide variety of risks they face. This includes estate and tax planning, equity structures, intellectual property, drafting and reviewing contracts, resolving disputes, hiring and firing employees, and all the non-legal issues that come up along the way.


We sell our serivces on a subscription model, and when clients need work outside those carefully defined scopes, we create value-priced proposals so our clients know what they're paying before we actually do the work. We're not selling services by the hour.


Our employees typically work from home using systems that were in place well before COVID. We still need to meet each other and clients in person though, so we maintain a professional office. We generally meet in person about 2-4 times per month.

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