Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our client’s lives every day. If this sounds like a job you’d love, apply now!
- Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
- Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
- Previous legal experience a plus
- Customer service or sales experience a plus
- CRM and case management software experience a plus
- High school diploma or equivalent required; Bachelor’s degree preferred
- Strong ability to communicate eloquently and empathetically a must
We take what we do very seriously. We are a strong group of individuals who use our experience and knowledge to help one another, which, in turn, helps our clients. We care about one another as a family and share the same Core Values.
