We want to grow, so we can help more people – clients, client's families, and by creating jobs for A+ employees. We want to be profitable, too. We want to have a good life; we want to pursue our goals and we want to help you pursue yours. We are fiercely protective of our clients and our team, who have trusted us to help them achieve their goals. If this sounds like a firm you want to work at and a role and job you can do, we very much look forward to seeing your application.

This will be a multi-phase top-grading interview process so we can get to know each other and make sure we are a good match. Applying now is the first step. If you don’t follow the instructions for applying, your journey stops here. (Yes, we are serious about this. Following instructions is pretty important for a Professional Legal Administrator who is supposed to make sure everyone follows the rules.)

ESSENTIAL ELEMENTS OF THE JOB

• Collaborate with the Owner and other department directors to create the annual Business Plan, annual budget, and strategic calendar
• Employee Supervision, Leadership, Engagement, and Performance Management
• Human Resources Compliance
• Recruitment and Onboarding
• Create and improve critical business systems to ensure profitable operations
• Analyze key financial reports and KPIs to identify inefficiencies in the Firm and spot opportunities for improvement to the Firm’s bottom-line
• Improve internal financial controls and financial systems
• Vendor Management
• Facilities Management

You must be able to show evidence of your prior success with:

• Helping businesses navigate the complexities of rapid growth
• Working in accountability to a business plan and budget
• Refining business processes to improve law firm profitability
• Using project management to ensure clients’ matters are handled appropriately, legal and ethical requirements are met, and clients receive excellent service
• On-boarding, supervising, managing, and driving employee engagement
• Managing Human Resources functions (recruitment, interviewing, payroll, benefits administration)
• Understanding and using common business reports to make decisions (budget variance, PL, cashflow forecast)
• Managing facilities, security, and technology vendors

CHARACTERISTICS AND COMPETENCIES

• Who you are is just as important as what you will do. The right person for this role must:
• Embrace candor and compassion in communications and interactions
• Not only tolerate and adapt to change but seek change out and drive change for growth
• Seek out and uncover performance issues and recommend solutions
• Have keen conflict resolution skills (not conflict avoidance skills)
• Be metrics-driven and KPI-obsessed
• Someone we can develop trust in and who will trust in us
• Be able to “manage up” to help us help you get your job done

• Significant responsibility for business operations such as human resources, technology, facilities, finance, and marketing
• Experience in operational process creation and refinement, management of remote staff, and technological efficiencies are of the highest importance
• Prior experience in a professional services business is required. Knowledge of securities law (and, more specifically, broker-dealers and RIAs in the financial services industry) will be helpful but is not required. (If you don’t know how RIA and BD compliance, regulatory defense, and arbitration work, you must commit to getting up to speed quickly because you will be expected to make sure cases and clients are getting the attention they need and that the staff is following the rules.) 

We are a fast-growing virtual law firm looking to help more advisers and independent financial services companies.