What Matters Most:
What you'll do in the role:
As our Administrative Professional, your role is an integral part of making sure that our clients’ experience is consistently high quality. There are two parts to this role. You will sometimes be answering our phones, serving as the first point of contact, and setting the stage for all interactions clients will have at Reynolds Defense Firm. You will also be assisting our Legal Team with projects and assignments to help our clients through the resolution of their cases. In both roles, you will be able to confidently answer client questions, gather information, and assure them they are in good hands with Reynolds Defense Firm. Most importantly, you will be establishing a true human connection with each person you talk to!
What you bring to the role:
The ideal candidate is service-oriented and has experience talking with a wide variety of clients/customers. You know how to manage a conversation while also connecting with the person on the other end. You bring strong administrative skills and a high level of professionalism which you use to set a positive and helpful tone with our clients. You are able to handle multiple tasks at once, have strong problem-solving skills, and can change gears quickly when needed.
You are solid – to us, this means you are honest, confident, compassionate, sincere, trustworthy, empathetic, courageous, smart, kind, and genuine.
You have drive - no phoning it in. You are willing to work hard to achieve your goals and you have pride in your work product. You are adaptable and can roll with change. You can also anticipate outcomes, you are proactive, and you strive to improve, both personally and professionally, every day.
You lean forward in life – you have a presence that is self-confident but not egotistical.
You are a team player - RDF rises or falls as a firm, not as individuals. You are level-headed, professional, good-natured, and you don’t take yourself too seriously. You remain upbeat in difficult times. You are prepared to pull your own weight at RDF, recognize that sometimes that isn't enough, and pull some more. No drama.
Required Education and Experience
Required Skills and Abilities
Reynolds Defense Firm specializes in representing good people facing DUI charges. We change people's lives by helping them understand why they were arrested, and by giving them the tools and encouragement to address the real problems in their lives. Our passion is helping clients create success stories, both in the courtroom and in life.
At Reynolds Defense Firm, we have a solid team of authentic and caring attorneys and staff members who believe that being your best self includes helping others; they love to work for an organization that holds that same belief as the foundation of our company culture. Our firm takes fantastic care of clients, and our employees help make a real difference in people's lives, all while working in a fun and collaborative environment.