IT Support Specialist
Get in Gear Business Solutions
Medina, OH US
Posted ago
Get in Gear Business Solutions

Our client is in need of an experienced IT support specialist. You’ll play a critical role on their team by ensuring their technical operations run smoothly. Applicants should be able to maintain high levels of productivity while never compromising on quality support. If you thrive in a fast-paced work environment and love helping people, this will be a great fit for you. Apply today!

Responsibilities
  • Keep all technical hardware and systems up to date, including phone systems, printers, computers, operating systems, network systems, and any other technical equipment
  • Implement new technology, such as desktops and computer hardware, operating systems, software programs, and applications
  • Protect our business from cybersecurity threats by running regular security checks
  • Ensure our computers are backed up so all files are saved in case the system crashes

  • Respond quickly to technical issues so problems can be resolved and clients can continue to work efficiently


Qualifications
  • Top-notch customer service skills and driven to make our business succeed
  • Solid understanding of troubleshooting Internet connectivity, network systems, phone systems, and other technological equipment in the office
  • Two years of work experience in IT support
  • Capable of creating technical databases utilizing spreadsheets in Excel
  • Skilled in communication, time management, and organization
  • Experience with Windows, Mac, and Linux computer operating systems
  • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus
Compensation
$19 - $26 hourly
About Get in Gear Business Solutions

Get in Gear Business Solutions helps our clients recruit and hire the right person for the role!

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