IT Salesforce Administrator
Weber Inc.
Kansas City, MO US
Posted ago
Weber Inc.

The Salesforce Administrator performs the ongoing maintenance and development of Weber's Global Salesforce.com environment. Activities will include but are not limited to the identification, development, and deployment of solutions for current and new business needs including day-to-day configuration, support, and maintenance.

Responsibilities

  • Serve as a System Administrator of Weber's Global Salesforce.com environment
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks as assigned
  • Manage Salesforce.com data feeds, integrations, and other enhancements
  • Participate in the evaluation, scoping, and completion of new enhancement requests
  • Work with leadership to establish suitable processes to support administrative, development, and change management activities
  • Design, develop and deliver training to enhance the utilization of Salesforce.com across the organization
  • Work independently with members of the user community to define and document development requirements
  • Track development projects utilizing project documentation software
  • Measure Salesforce.com utilization and report information as requested to leadership

Qualifications

  • Experience working in Sales Cloud, Service Cloud, Field Service Lightning, Pardot and Einstein Analytics preferred
  • Previous experience working in an ITIL based support organization preferred
  • Ability to prioritize, manage, and execute tasks via a ticketing system and ticket queue
  • Ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally
  • Creative and analytical thinker with strong problem-solving skills
  • Exceptional verbal and written communication skills
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of Salesforce.com best practices and functionality with strong data modeling and data management
  • Minimum 6 years of experience as a Salesforce.com administrator
  • Certifications preferred: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Advanced Administrator
  • Bachelor’s Degree in IT or a related field preferred
  • Experience working in a service-oriented organization preferred
  • Must have the ability to travel within North America and Germany
  • Must have a passport or the ability to get one
  • Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management.

Compensation
$80,000 - $100,000 yearly
About Weber Inc.

The success of the Weber company is relatively easy to explain: Our convincing performance and service are cause for enthusiasm. With uncompromising high quality, innovative solutions. Our markets are changing at an incredibly high speed. That is why we remain in motion. That's why we are seeking the most talented people who want to work in an environment where they are supported, challenged, and encouraged to think beyond what's possible today. We believe in the perfect portion for our customers as well as our employees.


In addition to a competitive salary, we offer exceptional benefits including:

  • 401(k) with matching
  • Health, Dental, and Vision, Life
  • Disability insurance
  • Employee assistance program
  • Flexible and Health spending accounts
  • Paid time off
  • Relocation assistance
  • Tuition reimbursement

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