Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our client’s lives every day. If this sounds like a job you’d love, apply now!

• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
• Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
• Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly

• Customer service or sales experience a plus
• High school diploma or equivalent required; Bachelor’s degree preferred
• Proficiency with Microsoft Office products, especially Microsoft Excel
• Strong computer and data entry skills
• Strong ability to communicate eloquently and empathetically a must

We mainly handle automobile accidents and slip and falls.