Legal Intake Specialist
Lunn Law LLC
Fayetteville, GA US
Posted ago
Lunn Law LLC

Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

Responsibilities
  • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
  • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
  • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team

  • Follow procedures and able to adhere to well-defined policies as well as be comfortable to high standards and technology
  • Manage attorney schedules, including prospective client consultations

Qualifications
  • Previous legal experience a plus
  • High school diploma or GED is a requirement; Bachelor’s degree is a plus
  • Strong ability to communicate eloquently and empathetically a must
  • Previous experience with CRM and case management software desired
  • Proficiency with Microsoft Office products, especially Microsoft Excel

  • Customer service or sales experience required
  • Proficiency with Microsoft Office products, especially Microsoft Teams
  • Previous experience in a law firm environment is a plus

Compensation
$14 - $16 hourly + bonus
About Lunn Law LLC

Lunn Law LLC is honored to serve the residents of Metro Atlanta. Lunn Law offers forthright and seasoned legal advice and guidance. In addition to initiating family law cases by filing the initial complaint or petition, Tiffany R. Lunn and Lunn Law also represent Defendants to family lawsuits. Representation by Lunn Law will be solid, smart, and compassionate. Whether it is a high conflict divorce or an amicable settlement, the law firm's goal is the client's goal. Lunn Law LLC is a law practice that is concerned with a client's minor issues and complex matters. Attorney Tiffany Lunn also takes on one pro bono case a year to assist indigent persons in need of representation. Lunn Law LLC has offices in Fayetteville, GA, and Jonesboro, GA.

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