Intake Coordinator - Clerical Receptionist
Home Care Wellness LLC
Lincoln Park, MI US
Posted ago
Home Care Wellness LLC

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Intake Specialist responsibilities include greeting patients, recording personal details, and gathering medical histories before the patient's appointment. Ultimately, you will work directly with patients to gather their information and process them before they meet with a medical professional in our facility.

Responsibilities

Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient as well as the following:

  • Welcoming patients to the facility
  • Completing all admissions paperwork and entering it digitally
  • Verifying medical insurance coverage and benefits for each patient
  • Scheduling appointments for consultations, tests, and procedures
  • Answering phone and email inquiries
  • Addressing any patient complaints or concerns
  • Performing clerical work, such as filing, copying, and faxing
  • Preparing and maintaining patient charts
  • Complying with the regulations and policies of the facility

Qualifications

  • High school diploma or GED
  • A minimum of two years' experience in patient intake or medical office administration
  • Strong affinity for customer service
  • Working knowledge of office management and filing systems
  • Excellent organizational and time-management skills
  • Great communication and interpersonal skills
  • Proficient computer literacy
  • Ability to work in a fast-paced environment

Compensation
$15 - $16 hourly
About Home Care Wellness LLC
  • Employee input. Allowing our employees to share their knowledge and suggestions keeps them engaged.
  • Employee empowerment. Allowing team members to make customers/Patients happy using their own discretion and common sense, for everything from greeting and welcoming customers to problem-solving.
  • Excellent communication between management and staff.
  • A sense of family among team members.
  • Giving employees the freedom to learn and grow.
  • A culture of continuous improvement.
  • Paying attention to employee recognition and appreciation and having a special way to recognize and honor good work.
  • Recognizing that laughter and fun on the job can make a difference in the way the job is done.

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