Insurance Sales Specialist
SIG
Houston,
TX
US
Posted
ago
SIG
We're looking for someone passionate about providing excellent customer service to our clients and policyholders. As our next insurance customer service representative, you will show our policyholders the value of being one of our customers by generating insurance quotations and providing coverage advice. You'll also be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. The ideal candidate for this role has prior customer service experience and excellent communication skills. If this sounds like you, apply now!
Responsibilities
- Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
- Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
- Make accurate modifications to consumer policies depending on the information supplied
- Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal
- Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
Qualifications
- Prior work in a customer-facing position or customer service role is required
- Must have high school diploma or GED equivalent
- Basic knowledge of insurance policy procedures and schedules is preferred
- Display strong communication skills, active listening skills, and personal skills
- Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems
Compensation
$60,000
About SIG
If you’re looking for a great, trustworthy company to work with for supplemental health insurance, SIG is the company for you.
Our products help protect Americans' financial futures during the worst time of their lives. When we’re not protecting our communities, we’re giving back to them through hands-on volunteer and monetary contributions.
Our passion for our life and supplemental health insurance products is contagious, and our work is meaningful. We continue to grow because of one thing: our people.
We empower our customers by offering products that help secure their financial future and protect them when tragedy strikes.
APPLY NOW
