If you are an efficient, organized, detailed-oriented business professional looking for a lifelong career filled with advancement opportunities, we may have the job for you. Our renowned company is seeking a motivated insurance policy processor with a balanced skillset that can perform job duties that are part customer service representative and part recordkeeper. The ideal insurance policy processing clerk is excellent at data entry to maintain accurate policy records and understands the basic process of the insurance application, reinstatement, and cancellation of insurance policies. Apply today to put your administrative assistant and communication skills to work!
- Conduct data entry and recordkeeping to ensure accurate maintenance of client information
- Modify, update, and process insurance policies by working directly with insurance agents, team members, and policyholders
- Ensure accurate recordkeeping by reviewing and verifying personal information including names, ages, addresses, insurance policies, insurance forms, and other data
- Correspond with existing and prospective clients via phone and email in accordance with the company policies; documenting all details to deliver the optimal level of customer service
- Issue and calculate refunds, premiums, policy adjustments, and more
- Necessary experience using Microsoft Office, risk assessment software, CRM systems, and other programs
- Strong analytical, interpersonal, and communication skills are required; customer service representative experience is a plus
- Preferred knowledge of insurance policies, carriers, and processing protocol preferred
- Familiarity with various recordkeeping, data entry, and insurance policy processing software is preferred
$40,000 - $65,000 yearly
About Farmers Insurance
Farmers have been serving America since 1928. In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed, we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: we have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.
Our Ambition Statement
We’re proud of more than 90 years of serving our customers and excited about the future as we continue to evolve to meet their needs. Our ambition is to Be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us.
WHY CHOOSE FARMERS?
We’ve spent almost 90 years putting customers first — personalized attention is a hallmark of the Farmers experience.