Insurance Customer Service Representative
Atrio Insurance Group LLC
Miami, FL US
Posted ago
Atrio Insurance Group LLC

Insurance Customer Service Representative Licensed 440

Under the Insurance Agent Supervision, the Insurance Customer Service Representative (CSR) is responsible for handling multiple types of customer inquiries, documenting customer requests, quote policies and completing changes to policies upon request. Continuous contact with customers through calls, emails, chats are required. 

To ensure success as an Insurance Customer Service Representative, you should have a friendly and professional demeanor, good communication skills, and the ability to promote all agency products. 


  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Handle customer inquiries and complaints


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

$28,000 - $50,000 DOE
About Atrio Insurance Group LLC

Atrio Insurance Group LLC is an independent insurance agency that started operating in the state of Florida on March 2017.

As an independent insurance agency, Atrio Insurance engage in the sale of Property & Casualty Insurance, Life Insurance, Commercial and Personal Auto Insurance, Commercial Business Insurance, Health Insurance, Workers Compensation, E&O and offer a number of other insurance options.

We are appointed to numerous Prestigious Insurance Companies and Brokers to assuring effective solutions to its customers.

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