Insurance Customer Service Representative
Jody Prevatt & Associates
Katy, TX US
Posted ago
Jody Prevatt & Associates

Jody Prevatt and Associates is looking to fill an experienced customer service representative position in our office. Bi-lingual Spanish Required. We are a fast-paced Insurance and Financial Services office. This position is full-time, with an opportunity to earn more, as it pays paid base and commission opportunities. More details to come. Professionalism and prior experience working in Insurance Servicing are a PLUS, but willing to train the right person. Commercial insurance sales are a plus!

As the main point of contact for client inquiries, you must maintain professionalism to build long-term relationships that will serve as the foundation for your success. If you’re a people person who loves teamwork, working toward a common goal, and ensuring customer satisfaction, send us your resume today!

We also have opportunities for growth to learn and be able to jump-start your own career as well! Would you like to learn from a great agency and then receive benefits to start your own? Ask about our Protege program and get on the fast track to becoming your own Farmers Agent.


  • Meet new business production goals
  • Provide excellent customer service
  • Immediately greet all customers entering the office in a friendly and helpful manner
  • Return all phone messages promptly when servicing and selling
  • Maintain knowledge of new products to offer
  • Generate new opportunities when servicing
  • Being able to multi-task is necessary
  • Problem-solving characteristics but also able to work as a team
  • Be able to learn new systems on the computer
  • Keep up to date with reporting


  • Professionalism required
  • Possess an upbeat, positive, and enthusiastic attitude
  • Confident, self-starter who works well independently
  • Problem-solving capabilities
  • Must have an active Property and Casualty and Life and Health Insurance license
  • Strong work ethic and leadership
  • Strong communication skills, both oral and written
  • Must have reliable transportation
  • Have basic computer skills
  • Bilingual is required
  • Maintain high organizational skills

$50,000 - $65,000 at plan
About Jody Prevatt & Associates

We offer:

  • Monthly and year-end bonus opportunities
  • Paid holidays
  • Paid vacation/sick time benefits
  • Employment flexibility, if reasonable
  • A clean, organized, and professional office environment

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