Insurance Customer Service Representative
Farmers Insurance
Dallas, TX US
Posted ago
Farmers Insurance

We’re looking for a personable, enthusiastic insurance account manager to help take our agency. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now!

Responsibilities
  • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy
  • Help create competitive quotes when it is time to issue renewals or make updates to a current policy
  • Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
  • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding
Qualifications
  • Active insurance license in your state or willing to get licensed in 90 days
  • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
  • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided
  • Candidates should be very strong communicators and problem solvers, and have great follow-up skills
Compensation
$40,000 - $65,000 yearly
About Farmers Insurance

Farmers have been serving America since 1928. In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed, we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: we have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.


Our Ambition Statement

We’re proud of more than 90 years of serving our customers and excited about the future as we continue to evolve to meet their needs. Our ambition is to Be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us.


WHY CHOOSE FARMERS?

We’ve spent almost 90 years putting customers first — personalized attention is a hallmark of the Farmers experience.

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