Insurance Customer Service Representative
Oyer, Macoviak and Associates
Boynton Beach, FL US
Posted ago
Oyer, Macoviak and Associates

Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!

We also provide group health, retirement program, paid personal, sick days and vacation days.

Responsibilities
  • Make accurate modifications to consumer policies depending on the information supplied
  • Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed
  • Confirm client insurance coverage and provide evidence of insurance papers to policyholders
  • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
  • Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions
Qualifications
  • Display strong communication skills, active listening skills, and personal skills
  • Prior work in a customer-facing position or customer service role is required
  • Position requires a high school diploma or GED equivalent
  • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
  • A general understanding of insurance policies and schedules is preferred
Compensation
$45,000 - $85,000 yearly
About Oyer, Macoviak and Associates

We are a great company to work for. We provide benefits, growth opportunities and professional support that will make your career successful.

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