Insurance Customer Service Representative
We Insure Noreen Langleben
Boca Raton, FL US
Posted ago
We Insure Noreen Langleben
Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!
Responsibilities
  • Confirm client insurance coverage and provide evidence of insurance papers to policyholders
  • Demonstrate accuracy in processing client policy modifications based on the data given
  • Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed
  • Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
  • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available

  • Knowledge of quoting property and casualty insurance

Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Basic knowledge of insurance policy procedures and schedules is preferred
  • You must have previous customer service experience for this position
  • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
  • Position requires a high school diploma or GED equivalent

  • Property Casualty 440 License
  • Knowledge of insurance products and policy schedules are preferrable but necessary

Compensation
$40,000
About We Insure Noreen Langleben

WE INSURE NOREEN LANGLEBEN AGENCY

  • 15 years’ experience in Property and Casualty Insurance, including personal and commercial lines of business.
  • One of Boca Raton's most trusted independent agent
  • Volunteers with The Kabbalah Centre with outreach programs
  • Served on the board of the “Spirituality For Kids” luncheon which was held at The Boca Raton Resort


Noreen has a strong loyal client base which shows her dedication setting her apart from the rest. Her many successes include getting her clients properly insured many times saving them thousands of dollars. This is due in most part to her knowledge in the insurance industry. Her drive to do the most for her clients is what motivates her.


Noreen loves helping people and Insurance is an excellent vehicle to do so. Most people do not understand insurance and she enjoys breaking down the insurance myths to allow her clients to better understand how it works.

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