We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

NOTE: Personal Lines and/or Property and Casualty License Required

***This role is PART-TIME (20-25 hours per week***

• Identify common customer issues and bring them to the attention of the team
• Record customer interactions and follow up on their experience with our company
• Respond to customer inquiries, product and service questions, and customer complaints
• Interact with the sales lead to maintain and improve service and product knowledge

• Must have graduated high school, received a G.E.D. or equivalent
• Strong knowledge of customer interface and interaction
• Display strong communication skills, active listening skills, and personal skills

We’re proud of more than 90 years of serving our customers and excited about the future as we continue to evolve to meet their needs. Our ambition is to Be the leader in delivering peace of mind, and innovating for customers whenever and wherever they need us.