Insurance Customer Service Advisor
wassan altanakchi insurance agency
San Diego, CA US
Posted ago
wassan altanakchi insurance agency

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Benefits include PTO, generous bonuses, and new policy submission commission.

Responsibilities
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Ensure customer account information is up-to-date
  • Respond to customer inquiries, product and service questions, and customer complaints

  • Answer incoming phone calls on the first ring
  • Schedule appointments for sales staff to meet prospective customers
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe

Qualifications

  • Must have a Property and Casualty license
  • Prior Insurance experience
  • Possess an upbeat, positive, and enthusiastic attitude
  • Proficiency in multi-task, follow-thru, and follow-up
  • Great Customer Service Skills
  • Driven and goal-oriented individual
  • Ability to tactfully handle stressful and difficult situations
  • Arabic language is preferred

Compensation
$70,000+ at plan commission
About wassan altanakchi insurance agency

Our office is quickly growing and we need someone who we can train to fit into our office puzzle! The position offered is full-time with paid training.

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