Are you a customer sales professional looking for a great opportunity in insurance? You might be a perfect fit for our open insurance customer sales representative role. You'll be in charge of giving current policyholders excellent customer service by assisting them on billing issues, amending policies, and making policy suggestions. Additional tasks include generating policy quotes and providing coverage advice for new and potential customers. Our ideal candidate has previous customer service experience and has excellent rapport with clients. If this sounds like you, please start your application today!
- Validate client insurance coverage and present policyholders with proof of insurance documents
- Demonstrate accuracy in processing client policy modifications based on the data given
- Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved
- Follow-up on client interactions in a thorough manner to ensure customer satisfaction
- Manage inbound calls related to insurance policy concerns, customer complaints, and general queries
- Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems
- Knowledge of insurance products and policy schedules is preferred
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Must have high school diploma or GED equivalent
- Previous customer service experience required for this position
If you’re looking for a great, trustworthy company to work with for supplemental health insurance, SIG is the company for you.
Our products help protect Americans' financial futures during the worst time of their lives. When we’re not protecting our communities, we’re giving back to them through hands-on volunteer and monetary contributions.
Our passion for our life and supplemental health insurance products is contagious, and our work is meaningful. We continue to grow because of one thing: our people.
We empower our customers by offering products that help secure their financial future and protect them when tragedy strikes.
