Insurance CSR Specialist
Farmers Insurance District 3
Duncanville, TX US
Posted ago
Farmers Insurance District 3

We’re looking for an organized, detail-oriented, and creative insurance CSR specialist to join our growing team. The sky's the limit for the ideal candidate, who will serve as the go-to project manager and collaborator on all things customer service, from clients to all sales team members. You’ll be tasked with answering with helping our agency become one all insureds love to be apart of. Apply today to take your skills to new heights!

Responsibilities
  • Manage all marketing strategies and campaigns by working with vendors, insurance agents, sales agents, and marketing team members
  • Consult with creative team on marketing collateral and campaign and promotional materials

  • Maintain CRM system
  • Answer phones and help customers with any needs involving their account
  • Record keeping and imputing updates into our current system on any changes to policies or account information

Qualifications
  • Exemplary organization, project management, analytical, and verbal/written communication skills are required
  • Must have a Bachelor’s degree in marketing, communications, advertising or other related field
  • Microsoft Office proficiency in Word and Excel and solid computer skills are required
  • Proven proficiency leveraging CRM, analytics platforms, and marketing automation tools
  • 1-2 years of experience working in a related digital marketing, B2B, life insurance, or similar role in an insurance setting beneficial

  • Great customer service and communication skills with clients
  • Organized and Proactive to complete daily tasks

Compensation
$20 hourly DOE
About Farmers Insurance District 3

Farmers Insurance District 3 is an American insurer organization of automobiles, homes, and small companies, and also provides other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees. We are known for our fantastic HO policies and our incredible claims department. Many choose to work for Farmers because we are about forming relationships and filling needs for and with everyday people and companies.

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