Insurance Customer Service Representative
Sorenson Insurance
Ventura, CA US
Posted ago
Sorenson Insurance

Tired of feeling the stress of meeting your sales quota? We have an opening for an Insurance CSR to join the team of our well-established and continuously growing brokerage! Our CSR positions are not sales-focused.

We are looking for a team player who strives to achieve success for both the company and the client, and who has confidence in being able to solve problems and self-manage whenever possible. Are you someone who enjoys adding positive energy and professionalism to every customer interaction and has never lost your curiosity and desire to learn? Do you take pride in your attention to detail and clear communication, both written and verbal? If so, you could be a great fit for our team. This position has remote flexibility within the state of California.

Responsibilities
  • Serve as clients’ trusted advisors, in part, by developing risk management reports effective in reducing the need to file insurance claims
  • Clearly explain all insurance coverage to clients and keep up with all insurance industry changes, including limitations, regulations, and relevant legislation that may impact available insurance services
  • Collaborate with managers and key stakeholders to determine commercial insurance needs against available insurance products and negotiation terms and conditions based

  • Review policy documents for accuracy, manage endorsements and electronically file policy documents

Qualifications
  • Computer proficiency is required, including Microsoft Office programs such as Word and Excel
  • Prior experience in the insurance industry as an insurance producer for commercial lines
  • Excellent research, analytical, negotiation, and communication skills are required

  • Hold a valid CA Property & Casualty Insurance License or willing to acquire one within first 6 months of employment
  • Bachelor's degree preferred
  • Fluent in English
  • Can type 65+ wpm

Compensation
$55,000 - $65,000 yearly
About Sorenson Insurance

Are you someone who enjoys adding positive energy and professionalism to every customer interaction and has never lost your curiosity and desire to learn? Do you take pride in your attention to detail and clear communication, both written and verbal? If so, you could be a great fit for our team.

Sorenson Insurance is known for our commitment to deliver unmatched customer service and attention to detail, providing our clients peace of mind and confidence in knowing they are covered. We have been proudly delivering exceptional customer service and insurance solutions to our clients for over 45 years!

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