Insurance Claims Specialist
Sinclair Risk & Financial Management
Wallingford, CT US
Posted ago
Sinclair Risk & Financial Management

We are seeking a mid to senior-level Insurance Claims Specialist with a strong background in General Liability (GL); this position is based in our Wallingford, CT office (headquarters).


  • Client Services: Interact and interface with clients regarding their claims
  • Claim Management (Workers' Compensation, GL, Property, Auto)
  • Discuss claims with the adjuster and take an active role in the claims process
  • Mediate with the client and respective carrier to resolve claims in most expeditious manner
  • Interpret and process claims on client’s behalf if needed  
  • Interpret regulations within insurance policies and advise as needed
  • Carrier interaction regarding claims
  • Prepare reports for claims status
  • Intake claims onto the agency management system
  • Communicate to upper management regarding claims
  • Work with sales staff in a support role
  • Client service accountability
  • Support Risk Management Division
  • Support Federal and state compliance
  • Be responsible for assigned accounts
  • Be accountable for task completion 
  • Other duties as required


  • 5-7 years of relevant claims experience (Workers' Comp, General Liability (GL), Auto, Property preferred)
  • Working knowledge of the insurance industry
  • Proficiency in PowerPoint, Word, and Excel
  • Diplomatic and professional
  • Strong customer service skills
  • Strong work ethic
  • Excellent verbal and written communication skills
  • Strong problem-solving and analytic skills

$55,000 - $75,000 yearly
About Sinclair Risk & Financial Management

Sinclair Risk & Financial Management, founded in 1971 by David Sinclair, is one of the largest independent insurance agencies in New England and one of the largest nationwide with 60 employees at our headquarters in Wallingford and hub offices in Norwalk, Connecticut; Springfield, Massachusetts, Pawtucket Rhode Island; and Naples, Florida. Our agency also includes Sinclair Insurance Group. In the four decades serving our clients, what has distinguished us is a dedicated focus on risk management, loss control, claims management, financial consulting, and human resource management.

Our comprehensive, consultative approach to risk is part of everything we do – whether it’s implementing insurance programs and employee benefits for companies, or providing coverages to families and individuals. Our goal is to put in place programs, services, and tools that preserve company and individual assets while helping to improve profitability.

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