Insurance Administrative Assistant
Farmers Insurance - Janz Agency
Newport Beach, CA US
Posted ago
Farmers Insurance - Janz Agency

Our agency is expanding, and we’re searching for a detail-oriented and personable insurance office assistant to keep us organized! Your main responsibility will be supporting our agents by taking phone calls, checking emails, and directing customer inquiries to the appropriate department. You’ll also help us process paperwork and schedule appointments, so our clients get the best service we can provide. Job seekers should be organized professionals who bring positive, problem-solving energy to the office. Ready to assist the team and start making an impact on people’s lives? Apply today!

Responsibilities
  • Enter current customer data into our database regularly to make sure it’s readily available
  • Buy materials for the office when supplies run low and schedule maintenance for office equipment, when necessary
  • Adapt to the team needs and assist with other projects as needed
  • Answer phone calls and emails from customers promptly and direct inquiries to the appropriate department to ensure client satisfaction

  • Work with customers to capture information, set up appointments, and write quotes
  • Work with Agency Owner directly as an assistant to keep the office and the team organized, improve systems, and find solutions
  • Work with Agency Owner to help develop marketing initiatives and sales/ marketing related reporting

Qualifications
  • Proven track record of strong organizational skills, problem-solving skills, and communication skills, both written and verbal
  • 2+ years work experience in administrative support, customer service, or insurance industry is preferred
  • Possesses basic computer skills such as word-processing and the ability to using Microsoft Excel
  • Experience completing data entry assignments

  • Must be very organized, friendly, and detail-oriented
  • Insurance as well as Office Management, Administrative Assistant or Executive Assistant Experience is a plus
  • Bilingual in Spanish and English is a plus

Compensation
$18 - $22 hourly
About Farmers Insurance - Janz Agency

Farmers Insurance - Janz Agency is an Insurance Agency that aspires to win, make a difference, and protect the hard-earned accomplishments and assets of our customers.

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