Insurance Account Manager
Farmers Insurance District 23
Vernon Hills, IL US
Posted ago
Farmers Insurance District 23
Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today!
Responsibilities
  • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
  • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding
  • Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
  • Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy
  • Consult with clients to help process quotes and issue renewals or any updates needed to current policies
Qualifications
  • We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well
  • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
  • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided
  • Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role
  • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Compensation
$50,000 - $60,000 yearly
About Farmers Insurance District 23

Farmers Insurance District 23 is not your typical Insurance company! In fact! It’s fine if you don’t have an insurance background. You can count on us to provide the training you need. With 85 years of stability and growth, we hire for attitude and train for skills.


We offer:





  • Highly recognized national advertising and branding
  • More than 60 products and services - auto, home, life, and financial
  • Outstanding compensation plan - Competitive commission rates
  • Bilingual and Military bonus
  • When you retire, you can consider the sale of your Agency
  • Extensive training, mentoring, and support from our district office
  • The highly competitive commission, renewal, and bonus structure
  • Build equity for retirement/ Contract Value
  • Flexible hours, control of your time, no working holidays
  • Group health and dental benefit plans available
  • Lead generation and marketing expense reimbursement

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