Insurance Account Manager
Victor Schlicht Agency
Margate, FL US
Posted ago
Victor Schlicht Agency
Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today!
Responsibilities
  • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
  • Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates
  • Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding
  • Help create competitive quotes when it is time to issue renewals or make updates to a current policy
  • Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage
Qualifications
  • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
  • Candidates should be very strong communicators and problem solvers, and have great follow-up skills
  • Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset
  • Active insurance license in your state or willing to get licensed in 90 days
  • We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well
Compensation
$40,000 - $45,000 yearly
About Victor Schlicht Agency

The mission of Victor Schlicht State Farm is to help the people of Margate and neighboring cities by managing and informing them of their financial and insurance needs, protecting from any gaps and concerns in an ethical manner through the use of excellent customer service and community outreach.

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