• Inform company of all sales activities, including new business development, account status, customer needs, potential customers, and issues with competition via CRM
• Follow up with potential customers to showcase and highlight our new products or services
• Implement and carry out strategies to acquire new clients in your sales territory
• Maintain up-to-date information on our services and products, industry, competition, and market conditions in order to present them to clients and ensure customer needs are met
• Attend online and in-person meetings, trainings, trade shows, and sales events

Your role on the team will be to lead the conversation between the firm and potential new clients. The goal of this position is to meet with potential clients, hold discovery conversations, conduct follow-up conversations, and close new business. The focus of this job is making connections with people, motivating and inspiring them to take action so they can have a better life. You are truly helping them achieve their goals. Poise and an engaging, empathetic communication style based on natural warmth and enthusiasm is the key to achieving the goals of this job. The work involves driving toward results by enrolling the commitment and buy-in of prospects. You will be selling them a better life. Knowledge and skill in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals are essential. The job environment is fast-paced and results-oriented.

This is a great position for you if you are an experienced salesperson ready to explore new frontiers by bringing your expertise to the legal industry. Our Client Relations Specialist doesn’t give legal advice, so legal experience is not required. Prior sales experience is required because we can teach you how a case moves through the system, but we can’t teach you how to care about someone going through real estate fraud.

Real-life experience and a few “battle scars” providing empathy and understanding are assets. Experience overcoming a major obstacle in life and making an important change in your life so you know at your core that others can do it too, is a plus.

We need a persuasive person with an ambitious, growth mindset and high integrity and who’s willing to go the extra mile to convey the value of our services to potential clients and enhance our client experience. You will work closely with other members of the team to develop and maintain relationships with clients and referral sources. You will help us realize our vision of helping more people!

If you are not an all-star, and if you cannot discuss big price points and complex problems with maturity and sensitivity, please do not apply. If you don’t have the stomach to do some prospecting and follow-up with potential new clients, please do not continue.

This position is only for an all-star who can sell legal services while cultivating new relationships to generate new leads. We provide training in what you need to know to best help our clients, and for the right person this will be a highly rewarding position personally, professionally, and financially.

This position will

• Conduct initial client consultations to sell legal services
• Oversee the smooth transition of new cases to the legal team
• Follow up with potential new clients and existing clients
• Maintain a tracking system to monitor leads, new clients, and referral sources
• Create weekly and monthly reports regarding the sales pipeline

• Experience using a CRM is preferred
• We prefer if you have a bachelor’s degree or high school school diploma
• Applicant must have strong customer service, communication, interpersonal, and negotiation skills
• You will need 3-5 years of inside or outside sales experience
• Must have reliable transportation and valid driver’s license

Our ideal candidate will:

• Understand how to build a relationship with a person
• Show the ability to interact with different types of personalities
• Show empathy to potential clients and put them at ease during a difficult time
• Know how to close a sale by creating urgency and promoting value
• Demonstrate exceptional communication skills, both over the phone and in writing
• Think on their toes and not discouraged when things don’t go as planned
• Treat a call or meeting at 4:30 on a Friday with the same care and compassion as one on Monday morning
• Follow instructions and understand the importance of policies and procedures
• Be a team player that consistently acts with respect and integrity
• Be tech-savvy (we use law firm systems and cloud-based software)

We will judge success in this position by the following outcomes:

Engage 17 new clients for legal services each month or 4 a week with a closing rate of greater than 60%

Deliver sales reports, including reporting follow-up activity which are at least 99% accurate each week and month.

100% of new clients have signed engagement agreements and money collected before work begins

Implement our follow up strategies and sequences to 99% of clients who do not engage receive a follow-up call within five business days (or as scheduled in meeting)

The Just will be Rewarded

Our fraud fighters receive health insurance fully funded by the firm. We provide PTO. And we have paid company training opportunities. We also go out of our way to create a positive team-based culture. This includes regular firm outings where we leave the office and have fun together.

In addition, for this position, the expected total compensation (including both base and incentive pay) for a salesperson who hits his goals is $120,000 annualized.

If you want to join our crusade against dishonesty, email your resume and cover letter toadmin@doncasterlawpllc.com. The subject line should be Successful Salesperson. It should have two separate attachments in .pdf format. One should be your resume. The other should be a cover letter. The cover letter should be three paragraphs and include the following information:

– Paragraph 1: Tell us what about our culture most excites you.

– Paragraph 2: Tell us why it’s important for a salesperson to genuinely care about the client’s well-being.

– Paragraph 3: Tell us why you want to leave your current position to join us.

This job requires strict adherence to written procedures, and we use this job ad to filter out people who don’t follow written instructions. Therefore, we will only consider applications that follow instructions.

All firms talk about culture, we have one

We’re an anti-fraud firm because we value truth. We believe truth exists, and it matters. Ayn Rand once said: “We can ignore reality, but we cannot ignore the consequences of ignoring reality.” In this law firm, we bring that truth toe-to-toe with fraudsters.