Inside Sales / Customer Service Representative
The Edge Group at Keller Williams
Jacksonville, FL
Posted ago
The Edge Group at Keller Williams

We are seeking a motivated Inside Sales Agent (ISA) to assist our growing Real Estate Team in Jacksonville, FL! You will be the first point of contact for our customers.

As an Inside Sales Agent you will prospect for and acquire new clients on a daily basis from various inbound lead sources provided by our team. You will assist in all aspects of the process by prospecting, cultivating and managing leads in our contact management database system. You will obtain critical information about buyer/seller leads and schedule appointments with qualified leads for the Listing and/or Buyer Specialists.

The ideal candidate is passionate about achievement, draws energy from working with people and takes ownership of the sales process to maximum effectiveness. This person has the drive and tenacity to achieve or exceed productivity, appointment setting, and revenue targets while effectively assisting customers with their inquiries.

Pay is $12/hr + Bonuses. There are 13 - 5 hour shifts 7 days a week. 40 hours per week maximum. 

Responsibilities

  • Following and practicing scripts and dialogues
  • Constantly update and maintain database
  • Responding IMMEDIATELY (3 minutes or less) to customer inquiries
  • Setting up customers on property e-alerts
  • Setting follow ups for agents, and nurturing database
Qualifications
  • Has excellent organizational, time management and follow-up skills.
  • Practices, memorizes and internalizes scripts.
  • Is dynamic, articulate and well-spoken.
  • Passionate about selling.
  • Enthusiastic with excellent people skills.
  • Independent and self-motivated.
  • Decisive and proactive.
  • Ability to communicate effectively (oral and written).
  • Extremely strong phone skills: ability to set and close appointments over the phone.
  • Ability to use or quickly learn real estate specific CRM and marketing/lead technologies.
  • Be a team player who thrives working with a tight knit company where their activities directly affect the bottom line.
  • Strong problem solving skills with solution oriented focus
  • Positive, enthusiastic, motivated and solution oriented
  • Highest level of integrity and respect for others
  • Proven leadership and motivational skills
Compensation
$12.00-$14.00 /hr + Bonus
About The Edge Group at Keller Williams

The Edge Group at Keller Williams is a high producing high customer service oriented real estate TEAM. For 2017, we were named the #1 Real Estate Team in Jacksonville by the Jacksonville Business Journal. We have recently expanded into Orlando, Tampa, Fort Lauderdale and DeBary. While we are implementing new models to the real estate industry, we remain focused on results for the benefit of our team members, staff and customers. 

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