Inside Sales / Client Relations / Real Estate
Showcase Realty, LLC
Charlotte, NC
Posted ago
Showcase Realty, LLC

Award-winning real estate brokerage Located in South End in Charlotte, NC seeks an experienced Inside Sales Agent to follow up with motivated real estate leads and successfully convert them for appointments for our Outside Licensed Sales Agents.

We are looking for a skilled, dynamic and determined individual to fill our Inside Sales Position for our Industry leading Real Estate Brokerage. The person qualified for this position has experience in cultivating leads and setting appointments as well as documenting all client communication in an active CRM database. The Inside Sales position is often the first impression prospective clients have with our company so personality, communication skills and attention to detail is very important. The ability to articulate the company value while confidently controlling the conversation and setting qualified appointments is extremely important. This position will be an integral part of our core sales team. The ability to collaborate in a group setting with a desire to add value not only to clients but fellow team members is a core value we are looking for in an individual looking to be a part of our team.

We’re looking for an ambitious professional interested in achieving and succeeding with the best results. You will need to be efficient, patient, and methodical about following systems.  You will prospect for, qualify, and follow up with buyer and seller leads on behalf of Showcase Realty LLC. Enthusiasm and stellar customer service are pre-requisites because you will need to connect in a meaningful way with potential clients to represent our company’s ability to meet and surpass their real estate needs. 

  • No cold prospecting
  • No marketing or advertising necessary
  • All buyer and seller leads supplied
  • Work a normal work week
  • No stress on managing listings
  • No running buyers around town

This Candidate must meet the following requirements:

A highly organized individual with excellent communication skills, who is motivated by high earning potential, is detail-oriented, customer focused, creative, enjoys selling and developing new business over the phone.

  • Must be team and goal oriented
  • Must be enthusiastic
  • Must be available some weekends
  • One that demonstrates the desire to meet and exceed team sales goals
  • Great telephone skills
  • Great computer skills

• Manage company generated seller business through direct phone and email communication while documenting all interactions in detail within contact record 

• Prospect daily for potential clients (FSBO, Expired, etc.) 

• Nurture potential prospects through extensive follow up communication until ready for appointment with respective buyer or seller expert advisor 

• Document all client communication and build out automated follow up systems and processes through company CRM 

• Work with and tee up clients for fellow expert advisors to assist in the transaction process to help company reach goals of creating successful sales and long term clientele 

• Follow-up with and nurture past clients (raving fans) through automated follow and tasks to gain repeat and referral business to reach company goal 

• Track all prospective, currently active and closed client status and conversions and assist in process improvement to help company reach overall success goals

What you will gain:

  • Real Estate and Sales experience
  • Use and training on CRMs, drip campaigns, Marketing, Lead Pages
  • Enhance professional business practices and expectations
  • Participate in fun contests!
  • Possible bonuses
  • Cutting edge firm
  • Best customer service practices

If you want to be a part of the best real estate team in town and work in a high-energy environment and great culture, send us your resume.



An in house sales position, following up on and nurturing qualified leads (NO cold calls). Join a team of other inside sales agents supporting one of the top real estate agents in the region.

  • Accurately qualify potential customers for appointments with field agents
  • Participate in regular training and education requirements
  • Coordinate appointments
  • Manage confirmation
  • Work with Real Estate Agents to help build their business
  • Manage communication campaigns

• Strong phone and email communication skills

• Real Estate knowledge is a plus but not required 

• Strong problem-solving skills with solution-oriented focus 

• Positive, enthusiastic, motivated and solution-oriented

• Highest level of integrity and respect for others

 • Strong leadership and motivational skills


People who love this position and have been interested in Real Estate, successful, are knowledgeable, have good client management, communication and organization skills, and could continue earning a good living in "regular" telemarketing if they had to, but prefer a set number of hours, totally free to enjoy time with family or other interests and welcome the opportunity to focus on one sales function with pre-qualified leads, the freedom from endless cold prospecting, intense rejection and uncertain, unpredictable feast-famine roller coaster income.


*Extremely strong phone skills

*A Team Player

*Excellent computer skills

*At least 45 WPM Typing

If you have a quality track record, the necessary skills and are ready to come in out of the "constant rejection, feast or famine income roller coaster, regular telemarketing industry," we have a great place on our unique team for you!

This is a wonderful entryway into Real Estate. If you are considering getting your Real Estate License, this role is perfect to get started to learn the business.

If you already hold an active NC or SC Real Estate License you may be eligible to earn commission on the converted leads.

$12/hour + potential bonuses or commission
About Showcase Realty, LLC

Nancy Braun is the creative force behind Charlotte’s Showcase Realty and its several divisions. Focusing on technology and delivering a new kind of experience, Nancy has created a new model for the real estate industry. With her skilled team of professionals, Nancy has positioned Showcase at the leading edge of the industry, earning national recognition from HousingWire that ranked Showcase Realty 46th in the nation among a very elite group of firms for their fastest growing companies report, HousingWire Fast50™. Showcase Realty is the only company in North Carolina and the only real estate brokerage firm to rank in the HousingWire Fast50™ for 2014.

Showcase is ranked the 7th best real estate company in the nation last 2 years in a row, by Wall Street Journal/REAL Trends top 1000 real estate companies.

Showcase rose in national ranking from 11th in the nation in 2014. Nancy Braun was featured as a 5 Star Real Estate Agent in 2015 by the Charlotte Magazine.

The Initiative for a Competitive Inner City (ICIC) and FORTUNE ranked Showcase among the fastest-growing inner city businesses in the U.S. for the 2014 Inner City 100. Nancy also won the 2014 Charlotte Business Journal Woman in Business award, City of Charlotte Crowns of Enterprise Award, and was a finalist for Charlotte Athena Leadership Award.

With her highly regarded expertise and forward thinking, Nancy is frequently called upon to share her insights with many local publications and national brands such as Market Leader and DSNews.  Showcase Realty is in top 10 for giving back to the Boys & Girls Clubs of Charlotte. 

1. Our business comes from client referrals and 5 star reviews because we surpass our clients expectations.

“Nancy and the Showcase Realty team got our house sold in less than 2 months after it had been on the market with 2 other realtors for 3 years! Her marketing strategy works and got our home shown and sold. Throughout the process we never felt alone - Nancy or someone from her team were always available if we had questions or even just needed reassurance. We are now finally able to move on with our lives and begin building our dream home. We will always appreciate all that Nancy and the entire Showcase Realty team did for us!” – peachiecrm Zillow

2. Our systems and communication result in a consistent and flawless customer experience.

“We are thrilled with the level of service that Nancy Braun and her co-agent Jessica Sinski gave us when they sold our home! They are an excellent team! They did an open house for starters and booked many showings each day. They got our home under contract within a few days! We ran into some unexpected issues when our home was inspected that lead to our buyers backing out of their contract without even allowing us to see the report so Nancy immediately gave us a list of contractors and businesses to call upon to assess our issues. Then she turned around and got two more contracts on our home within 24 hours from people who had made previous offers! All the various work that needed to be done was very swift and the next inspection went great thanks to the pros Nancy referred us to. The beauty of having two agents to deal with enabled us to have a constant open line of communication through phone calls and emails that made the experience of selling a home a very pleasant one!” – Norma Coble, Zillow

3. As our business changes and grows, so do we. We are the Innovative Experts of our field.

“Our experience with Nancy was exceptional!! We had our home listed with another local realtor who happened to be a friend of the family. He listed it, showed it a handful of times, and sat on it for six months, accomplishing nothing except pushing us further and further into debt. I searched on line for a motivated realtor and happened upon Nancy's website. I was immediately impressed, but because of our previous experience, a little skeptical. Nonetheless, we decided to give her a call. Not long after meeting, it was very apparent that Nancy definitely knew what she was doing. During the initial visit, Nancy had already done more for us than the previous realtor had done in the six months he had managed our home. Once we signed and listed the home with Nancy, she had a signed contract and firm buyer WITHIN TWO DAYS!!! Better still, we got our asking price!!!! We can't say enough great things about Nancy and Showcase Realty! We look forward to working with her again in the sale of our second home, as we move forward with our plans to relocate to north Georgia. Have a home to sale? You won't go wrong with Nancy and Showcase Realty. She'll do her very best to sale it fast and get you top dollar! Professional? Yes! Motivated? Yes! Simply Amazing? YOU BET!” – mrssesmith1, Zillow

4. As a collaborative team, we produce better and greater results than an individual.

“The team did an incredible job putting my place on the market and getting it sold quickly. Great service! Very responsive and competitive with rates. I loved the constant communication on when my home was being shown and as there were offers. I live out of state so it was great having a realtor I could trust.” – Nicole Diodati, Zillow

5. We face our obstacles and always finish the race.

“In June 2014 I hired Nancy Braun to sell my home in Matthews and everything from signing the listing agreement to the closing went exceptionally well. While not Nancy's fault, a couple buyers pulled out of their offers and Nancy called me immediately to explain why they cancelled - and she reassured me to hang in there because my house would sell...and it did for full asking price! Nancy and her team are very knowledgeable, responded to my calls quickly, and were very professional. In addition to that, their system allowed me to know when the house was shown and provided prospective buyer's feedback about my house. I've never seen a system like it. It kept me informed...which came in handy as I live in San Diego. Based upon my experience, I highly recommend Nancy Braun and her team!” – Metrocmj, Zillow

6. We love what we do.

“We've known Nancy for several years. She's represented us as a buyer's agent, seller's agent, and a property manager. Nancy is the type of person who puts her heart, mind, resources, skills, and competitive spirit into her craft; a combination that leads to successful real estate transactions. Nancy sold our townhouse home in the Ballantyne area in about a week and negotiated a great deal on a home a couple miles away that was a perfect fit for our growing family. I'd recommend Nancy to anyone looking for a realtor!” – daryldcurtis, Zillow

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