Inside Sales Associate
Novus Home Mortgage
Remote
Posted ago
Novus Home Mortgage

We have a great opportunity at our busy mortgage office for an enthusiastic self-starter who is eager to learn and join our team as our next full-time telemarketer. This role is a great fit for someone with excellent communication skills who loves meeting new people, and enjoys talking on the phone.

Working closely with real estate agents, you will be setting appointments with loan officers, conducting follow-up calls to clients in the database, and creating a system for agents to gather client referrals. We provide the script, but you'll be required to think quickly and answer client questions and concerns. The ideal candidate will have at least one year of experience in a phone sales or outbound cold calling role.

To effectively communicate with clients, you will need a computer used for work, Internet access, and a microphone headset. This is a great opportunity for a friendly and outgoing person with previous inside sales experience. If this sounds like you, apply now!

Responsibilities
  • Achieve quotas for weekly appointment setting for real estate agents
  • Update and maintain a system for gathering referrals from past clients
  • Field basic questions from clients about product and services or direct to proper channel
  • Conduct phone calls to set appointments for real estate agents with loan officers
  • Use a script on phone calls to inform clients about products, prices, features, and their benefits
Qualifications
  • Computer and internet access that can be used for work is required
  • A high school diploma or equivalent such as a GED is required
  • High-quality headset with a microphone is required
  • Prefer a working knowledge of software including Microsoft Word and Google Docs along with basic computer skills
  • 1 year of phone sales and outbound cold calling experience
Compensation
$13 - $18 hourly
About Novus Home Mortgage

OUR MISSION MAKING MORTGAGE LENDING SIMPLE.

We approach the industry from a new perspective.

When it comes to mortgage banking, our management teams are experts, and that gives us the ability to think differently, to find new ways to improve the lending experience for our customers. We are constantly challenging ourselves to do better.

We know that the systems and processes that the industry has used over the past 15 years won’t work in the future. By using process automation and other proprietary technologies we’re cutting out manual tasks, reducing errors, and creating efficiencies. Clients have the ability to apply for their loan, verify income and assets, digitally review and e-sign disclosures, and submit necessary paperwork all from a mobile device. Our clients stay informed through the entire loan process with mobile alerts and messaging. We put the customer first allowing us to find ways to reduce costs and create a better loan process.

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