Inside Sales Agent
The Kenita Tang Team of Keller Williams Realty Centre
Columbia, MD
Posted ago
The Kenita Tang Team of Keller Williams Realty Centre

The Inside Sales Agent draws energy from working with people and works with a sense of urgency. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up.

This individual will take ownership of leads and actively systematize the conversion process for maximum effectiveness. They record their productivity and sales metrics and track the results of regular accountability meetings. This person has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment and follow-up of those leads.

This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers and finances.

The Inside Sales Agent’s activities directly affect the bottom line, and as such, they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team.


What will you do?

These are the standards a well-above-average performer will maintain or exceed:

  • Cultivate relationships to convert inbound leads to appointments
  • Manage the sales database through the sales cycle
  • Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreement

Essential Duties and Responsibilities:

  • Manage cultivation of inbound sales inquiries to convert leads to appointments
  • Practice and follow scripts to deliver the team value proposition and handle objections
  • Qualify leads to accurately convey motivation, competition and financial specifics to real estate agents
  • Manage database to ensure processes run smoothly and there is rigorous lead


  • Accurately track and report productivity and sales metrics
  • Understand and internalize evolving real estate trends in local market
  • Understand and adhere to local, state and federal laws regarding real estate brokerage services


  • Strong written and verbal communication skills
  • Exceptional telephone skills—ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
  • Ability to learn and internalize scripts and dialogues
  • Organizational and time management skills
  • Ambitious with proven ability to succeed
  • Learning based
  • Team player
  • High school graduate
  • Real estate license
  • Demonstrable record of sales success against quotas

$40,000 - $65,000
About The Kenita Tang Team of Keller Williams Realty Centre

The Kenita Tang Team of Keller Williams Realty Centre is one of the top producing real estate groups in Maryland! With dedicated administration, operations and marketing staff, we excel at our work and enjoy our time together. Our lead agent, Kenita Tang, has more than 13 years of entrepreneurship, top sales, and marketing experience. We get the job done! Our core values are service, integrity and securing results. 

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