Account Representative
The Lucas Howard Group
Grand Rapids, MI US
Posted ago
The Lucas Howard Group

As a Client Care Concierge at the Lucas Howard Group, you will manage a portfolio of potential prospects while connecting them to our real estate agents. Furthermore, this position involves scheduling appointments with qualified prospects for the Listing and/or Buyer Specialists. You will be responsible for cultivating client relationships to maintain potential business opportunities. If you are a people person this is the job for you. 

Awesome Extras

  • Base salary + commission
  • Ability to write your own paycheck - what you put in is what you'll get out!
  • Paid vacation

Responsibilities

  • Warm lead follow-ups on prospective clients 
  • Provide exceptional customer service 
  • Deliver the team value proposition and handle objections 
  • Understand and adhere to local, state, and federal laws regarding real estate brokerage services 
  • Make 150-200+ contacts per week
  • Conduct 10-20 hours of lead follow up per week
  • Manage 50+ NEW leads each week and work through existing leads to convert into 8 appointments weekly for agents
  • Attending training and establish daily role-play partners
  • Track weekly goals and progress

Qualifications

  • High school diploma
  • Michigan Real Estate license (or be willing to obtain upon employment)
  • Excellent verbal and written communication skills
  • Ability to create and maintain relationships
  • Strong attention to detail
  • Database (CRM) management skills
  • Tech-savvy
  • Team oriented
  • Positive attitude

Compensation
$38,000 - $50,000
About The Lucas Howard Group

The Lucas Howard Group is a 5 Star rated Real Estate Team of the Grand Rapids, Michigan Area. All inquiries will be kept confidential. 

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