Human Resources Director
Homeward Bound of WNC
Asheville, NC US
Posted ago
Homeward Bound of WNC


The Human Resources Director is responsible for the operations of the HR department, ensuring it runs smoothly and efficiently across the agency; additionally, the director represents, supports, and advocates for the staff of Homeward Bound. The Human Resources Director is responsible for overseeing HR management and department operations to adhere to Homeward Bound’s policies and procedures. The HR Director will be a member of Senior Leadership, participate in strategic planning, manage the HR department budget and coordinate with management to ensure compliance with HR laws and regulations.

Schedule and compensation:

  • This is a full-time, exempt position, paid bi-weekly on a salary basis.
  • Starting rate is $60,000/year.
  • Reports to the Executive Director.

Application Process: 

  • Cover Letter and Resume required for consideration for this position.


Leadership and Budget

  • Serves on the Senior Leadership team to contribute to the guidance and management of Homeward Bound and to align HR-related goals with goals of the organization’s strategic plan
  • Guides and serves as the staff liaison for the HR board sub-committee
  • Leads initiatives to create and foster an equitable, diverse and inclusive agency
  • Creates peer shadowing plan and Employee Engagement opportunities to break down departmental barriers
  • Manages Human Resources budget and participates in annual budgeting processes
  • Provides leadership and supervision to one direct report
  • Maintains an open door policy for staff needs

 Compliance and Policies

  • Ensures compliance with routine legal requirements, including but not limited to unemployment claims, ADA accommodations, FML requests, and EEOC and/or DOL regulations
  • Focuses on forward-thinking/strategic planning for employee handbook and policies, recommends and implements changes to employee handbook and policies
  • Maintains manager and employee confidence by keeping human resources information confidential

Compensation and Benefits

  • Implements and annually updates the compensation program; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit-based review procedures; analyzes compensation
  • Proactively researches alternative benefit packages to optimize the highest level of coverage in the most cost efficient way
  • Assesses staff suggestions for alternative benefit options
  • Oversees bi-weekly payroll processing and reconciliation

 Hiring, Onboarding, and Professional Development

  • Leads recruitment initiatives, hiring, retention, and separation processes that follow fair and equitable best practices
  • Leads HR New Staff Orientation sessions
  • Collaborates with program directors to coordinate continuing education/training schedules
  • Develop innovative strategies to increase staff retention

Performance Improvement and Conflict Resolution

  • Resolves employment conflicts through positive and professional reconciliation process
  • Guides managers and directors through performance improvement plans and disciplinary actions
  • Maintains an open-door policy for all staff and upholds whistleblower protections

 This job description does not list all of your job duties. Occasionally, your supervisor might request that you perform other reasonable duties to help the organization most effectively work towards Homeward Bound’s mission of ending homelessness.


Education/Experience Requirements:

  • The ideal candidate will have a minimum of 5+ years experience in HR; preferably with a nonprofit organization
  • BA/BS in business, human resources, organizational leadership or related field is required; Masters preferred
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred

 Knowledge, Skills and Other Abilities:

  • Skilled listener, collaborator, and leader
  • Highly proficient with Word, Excel, and Google Suites
  • Knowledge of employment law, recruitment process, and classifying employees
  • Experience with benefits analysis
  • Ability to maintain employee confidentiality
  • Superior attention to detail
  • Ability to multitask and work with minimal supervision
  • Exceptional administrative verbal and written communication skills
  • Experience with ADP WorkforceNow is preferred

Homeward Bound bases its human resource decisions on objective criteria and we are committed to a workplace that offers equal opportunity without discrimination based on race, color, national origin, citizenship, sex, pregnancy, sexual orientation, gender identity or expression, age, religion, disability, genetic information/medical history, military/veteran status, or any characteristic or condition protected by law, but not specifically mentioned here.

$60,000 yearly
About Homeward Bound of WNC

Homeward Bound is the leading nonprofit organization in Buncombe County focused on ending homelessness using the best practice Housing First model. We work collaboratively with community partners and have a proven track record of stabilizing individuals and families. Since 2006, Homeward Bound has moved more than 2,236 men, women, and children off the streets, out of cars, camps, and shelters, and into permanent housing – 89% have not returned to homelessness.

Our values:

  • We believe in the absolute value and worth of every single human being.
  • We believe that housing is a basic human right, integral to self-worth and dignity.
  • We believe that homelessness is a solvable problem.

Mission: To prevent and end homelessness in our community through permanent housing and support.

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