Human Resources Administrative Asstistant
ALCOVA Mortgage
Roanoke, VA US
Posted ago
ALCOVA Mortgage

The Human Resources Administrative Assistant will perform administrative duties related to the operations of the human resources office. This position will also function as an Office Assistant for the Corporate Office located in Downtown Roanoke. The ideal candidate will possess professional communication and organizational skills and will represent the Company in a professional manner. In addition, this candidate will demonstrate a warm, honest, and enthusiastic demeanor.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Assist in reviewing applications, phone screens, and interview scheduling
  • Sends welcome packets/cards for all new hires
  • Maintains HR System with monthly/quarterly audits, employee changes, and more
  • Maintains employee benefits information for new hires and current employee changes
  • Assists recruiting team by updating job descriptions and posting job ads
  • Assists with verification of employment and report reconciliations in the HR department
  • Proofreads and types documents and correspondence produced by the HR department
  • Answering, screening, and forwarding incoming office phone calls
  • Receiving and sorting daily mail/packages
  • Orders office/kitchen supplies and keeps inventory of stock
  • Assists in the coordination of various employee events
  • Organizes visitor lunches and dinners
  • Coordinates travel arrangements for new hires, interviews, and special guests
  • Performs other clerical Office Assistant duties such as filing, faxing, photocopying, and record minutes in meetings


  • High school diploma, or equivalent education and experience
  • Human Resource Assistant experience preferred
  • Highly motivated, ambitious, and driven to succeed
  • Must be trustworthy, honest, and able to continuously display a high level of integrity
  • Strong attention to detail and accuracy
  • Able to identify and resolve problems in a timely manner
  • Able to understand and respond appropriately to basic inquires
  • Able to read, write, and communicate using the English language sufficient to perform job functions
  • Ability to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)
  • Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)
  • Able to multi-task (e.g., simultaneous usage of several applications, etc.)
  • Well-versed with keyboard shortcuts and able to identify new ways to complete a task in less time
  • Relies on limited experience and judgment to plan and accomplish goals
  • Works well under general supervision
  • Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. The employee must complete annual training in these areas

This job operates in a clerical office setting; with climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This is largely a sedentary role; however, some filing and photocopying are required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.

Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.


About ALCOVA Mortgage

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.

In 2003, the trio joined together to establish a mortgage company—ALCOVA—an acronym for Alleghany County, VA, in honor of their roots.

In 2012, ALCOVA Mortgage made its debut on the Inc. 5000 list of fastest-growing private companies in the United States and has been recognized every year since. The company’s phenomenal growth of 96% in three years propelled it into the league of such legendary businesses that gained notoriety on the prestigious list as Dell, Microsoft, LinkedIn, Pandora, Timberland, Zillow, Yelp, and Domino’s Pizza.

Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

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