HRIS Manager
Philadelphia, PA US
Posted ago

The People Support Manager will maintain existing processes and manage updates with the HRIS system (UKG Pro) that has a sound foundation, supporting over 185 hotels and three corporate offices operating in over 30 different states. 

The mission of this role is to ensure data integrity while leading initiatives to remain compliant with federal and multi-state regulations, and maximize system capabilities via the implementation of programs, workflows, and processes. This individual will report to the Dir. of Total Rewards and work as a part of a high-functioning People Support (HR) team. 


  • Maximize HRIS system capabilities to reduce the administrative burden of recording keeping and manual processes for corporate offices and hotel properties.
  • Maintain data integrity through appropriate programming and system security measures.
  • Administer back-end associate onboarding processes for individual new joiners and groups of new joiners resulting from the acquisition of hotel management contracts.
  • Program multiple health, dental, vision, PTO, and other benefit programs as directed or required for over 30 states.
  • Work closely with Payroll, Talent Acquisition, and People Support staff to ensure compliance requirements and business needs are met.
  • Coordinate external audits for health and welfare programs in conjunction with ACA and EEO-1 reporting. 
  • Act as a consultant regarding system capabilities, and represents People Support in design and modification efforts.
  • Work with vendors to stay abreast of system capabilities, resolve system issues, and to push for modifications to support the business.
  • Generate reports/queries, including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard reports for hotel and corporate needs.
  • Collaborate with Legal, Finance, Payroll, IT, and Auditors to establish compliance and provide solutions to system challenges.
  • Understand and comply with established departmental processes and procedures designed to support internal controls efforts and bring deficiencies to the attention of the department leader.
  • Conduct webinars on a variety of topics for end users.
  • Stay abreast of federal and state labor laws requiring system programming or auditing of data.


  • 2+ years of experience working in UKG Pro preferred (some experience in most or all of UKG Pro modules required).
  • Knowledge of benefit and payroll laws and procedures is required.
  • Prior database management experience.
  • Ability to work independently as well as in a group when improving, programming, or establishing new programs and processes.
  • Attention to detail and ability to maintain confidentiality.

About HHM

HHM Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Employee Assistance and Wellness Program
  • Educational/Professional Development

What We Believe

  • People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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