Holiday Inn, Saratoga Springs,
Saratoga Springs, NY US
Posted ago
Holiday Inn, Saratoga Springs,


Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

This is primarily an evening shift.

  • Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
  • Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
  • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
  • Assure a clean environment in the guest rooms, corridors, lobby, and other work areas

  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
  • Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations
  • Check daily assignments/daily duties
  • Gather all cleaning supplies and return them daily
  • Complete all assigned cleaning duties in designated areas
  • Report any engineering problems or repairs to the Housekeeping Supervisor or Manager
  • Return any borrowed items (i.e. irons, boards, hairdryers, etc.) to the Housekeeping department when removed from guestrooms
  • Vacuum floors in public areas
  • Service and re-stock housekeeping closets
  • Clean public restrooms and replace products
  • Assist in floor care
  • Gain knowledge of all hotel facilities to answer questions from the guests MARGINAL
  • Other duties as required

  • Hard worker with strong time management, organizational, and communication skills
  • Must have a strong focus on putting the guest first with exceptional customer service experience
$14.50 - $16 hourly
About Holiday Inn, Saratoga Springs,

Come Work for a wonderful company. Located on Broadway in beautiful Saratoga Springs NY. Minutes away from the legendary Saratoga Race Course and the Saratoga Performing Arts Center and within walking distance of downtown. Hard work and dedication are not only recognized but rewarded at this wonderful facility.

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