Housekeeping Supervisor
Hyatt House Pleasanton
Pleasanton, CA US
Posted ago
Hyatt House Pleasanton

Our hotel has an exciting opportunity to join our team as the Housekeeping Supervisor.

Responsibilities

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Assists the Executive Housekeeper and Assistant Executive Housekeeper in the supervision of all housekeeping associates. Also, assists in the scheduling and training of all staff.
  • Acts as a liaison for the Director of Housekeeping and the Housekeeping Inspectors.
  • Responds to guests' requests and complaints concerning the housekeeping department.
  • Inspects guest rooms to ensure that quality of work and hotel standards are maintained.
  • Maintains contact with the Front Desk and Sales. Approves rooms for occupancy and notifies the front desk.
  • Fills in for the Executive Housekeeper/Assistant Housekeeper in his/her absence.
  • Assists the Executive Housekeeper/Assistant Housekeeper with monthly inventories of guest and housekeeping supplies. Also place orders for all necessary equipment.
  • Maintains and issues housekeeping keys.
  • Ensures that staff is in adherence to hotel uniform/grooming standards at all times.
  • Performs other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises 5 to 10 employees in the Housekeeping Department. 
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 
  • Responsibilities include training employees; planning; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 
  • The requirements listed below are representative of the knowledge, skill, and/or ability required. 
  • Extensive knowledge of hotel housekeeping techniques is a must.

About Hyatt House Pleasanton

Located in the Hacienda Business Park, Hyatt House Pleasanton is a residential-style hotel ideal for extended stay travelers to the San Francisco area. Our hotel features large suites with complimentary breakfast, free parking, and a pool and hot tub for relaxation. Our spacious one and two-bedroom suites are designed to create contemporary experiences with separate living and kitchen areas, and modern workspaces. Engaging social spaces to meet with friends or colleagues, meeting rooms, and a prime location all cater to today’s travelers.

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